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Transform HCP engagement with ZAIDYN® at DigiPharma Connect

March 10-12, 2025 Westin Savannah Harbor Golf Resort & Spa Savannah, Georgia
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Schedule a Demo

Connect with ZS experts at DigiPharma

Let’s work together to engage the healthcare system.

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Live session Breaking through the noise: Redefining customer experience with AI in a data-driven world​
March 11, 2025 1:30 p.m.–2:00 p.m.

Out with the old, in with the new. The new is quicker, and it’s easier too.

Nihil recusandae est voluptate explicabo.


 In today’s fast-paced, data-driven world, delivering personalized and meaningful interactions is no longer a luxury—it’s a necessity for building lasting customer relationships. Yet the healthcare industry faces growing engagement challenges: Fragmented outreach, irrelevant content and poor timing dilutes the impact of communications, frustrating customers and hindering meaningful connections.
Join us for an insightful session to:
  • Discover how omnichannel next best action (NBA) leverages data and AI to deliver personalized, relevant and timely interactions across a range of channels.
  • Gain insights into how healthcare companies can achieve media excellence, accelerate product launches and create cohesive customer experiences.
  • Unlock the power of AI to elevate your customer experience to new heights.​

Meet our experts

Set up one-on-one conversations with ZS leaders at DigiPharma Connect.

Omer Hancer

Principal, Omnichannel Customer Experience

Ankit Singh

Associate Principal, Omnichannel Customer Experience

Scott Seltzer

Sales Director, Small and Emerging Pharmaceuticals

Anchor: ZAIDYN-OVERVIEW

ZAIDYN by ZS

Accelerate your digital journey with a platform made for life sciences
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ZAIDYN Customer Engagement

ZAIDYN Customer Engagement is a suite of products that helps life sciences companies improve their sales and marketing efforts through advanced data and AI capabilities. Combining technology and deep domain expertise, it improves how companies connect with healthcare providers (HCPs), ensuring more meaningful and impactful customer experiences through hyper-personalized outreach at scale.

Enhanced customer experience

ZAIDYN enhances the customer experience by tailoring interactions based on healthcare professionals' preferences.

Better performance and ROI

ZAIDYN improves marketing campaign effectiveness and return on investment by leveraging AI and machine learning.

Increased productivity

ZAIDYN increases sales rep efficiency by providing actionable insights and coordinated strategies.

Personalization at scale

ZAIDYN OmniBERT NBA leverages data and AI to deliver personalized, relevant and timely interactions across a range of channels.

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